As a Senior Debtors Clerk at Promo One, you are a critical link in the financial chain. You will maintain and oversee the full accounts receivable function, ensuring that all client accounts are managed with precision, ethical standards, and in strict adherence to company credit policies. This role is perfect for a detail-oriented professional who thrives in a fast-paced environment and can manage complex financial reconciliations with ease.

We offer a great working environment and a commitment that you will be challenged to perform at your best whilst we continue to build the businesses.

Your Main Focus: Debt Collection & Cash Flow

You will be responsible for ensuring our revenue collection is seamless by:

1. Taking full ownership of a diverse portfolio, proactively managing and collecting outstanding debt across multiple large-scale accounts.
2. Maintaining an up-to-date age analysis and reporting on collection rates versus targets.
3. Resolving complex payment discrepancies and disputes with speed and clarity.

You’ll Also Assist with Data accuracy and Risk Management:

1. Ensuring 100% accuracy in the allocation of payments and the preparation of tax invoices and statements.
2. Maintaining all financial documentation in an audit-ready manner, both electronically and in hard copy.
3. Reconciling debtor accounts monthly to the general ledger to ensure financial integrity.
4. Liaising effectively with internal departments and external clients to facilitate seamless information flow.
5. Providing timely and professional responses to client inquiries regarding account status.
6. Escalating problematic accounts to the Finance Manager when necessary.

This Role is KPI Driven

This is a performance-based environment, which means we measure success through:

1. High attention to detail and accuracy in managing high-volume accounts.
2. Effectively multitasking in a fast-paced, deadline-driven environment.
3. Achieving collection targets and maintaining healthy cash flow.
4. Providing collaborative support to the internal departments.
5. Quick turnaround on administrative tasks and financial reporting.

Minimum Requirements

1. Matric / National Senior Certificate (Required).
2. A Higher Certificate or Diploma in Accounting, Financial Management, or Bookkeeping.
3. 3-5 years of demonstrable experience specifically within a Senior Debtors or Accounts Receivable environment.
4. Proven track record of managing high-volume accounts across multiple regions.
5. Direct experience complex financial reconciliations.
6. Advanced MS Excel proficiency for data analysis and reporting.
7. Strong mathematical and administrative skills with high attention to detail.
8. Ability to work under pressure and meet strict month-end deadlines.

Advantageous (Not Required)

1. Prior experience working with Sage.
2. Previous work experience within a corporate branding, manufacturing, or fast-paced commercial environment.
3. A basic understanding of the National Credit Act (NCA) or experience in handing over accounts for legal collection and debt recovery processes.
4. Knowledge of VAT requirements and tax invoice compliance to ensure all financial documentation is audit-ready.